How can I protect my finances against fraud?

Fraud can happen anytime, anywhere, to anyone. Some of the most common frauds we hear of today include Phishing, Skimming, Prize Scams and Identity Theft.

Here are some tips to protect yourself against all kinds of scams; online, e-mail, telephone and door-to-door:

  • Don’t disclose any personal information about your finances, bank accounts, credit cards, social insurance and driver’s license numbers to any business that can’t prove it is legitimate
  • Don’t give anyone your PAC (personal access code) or PIN numbers to bank accounts or credit cards
  • Don’t be fooled by promises and guarantees of valuable prizes for low-costs
  • Don’t open an e-mail with a suspicious subject line or e-mail address
  • Don’t purchase an item or service without researching the product, service, company or provider
  • Don’t be afraid to hang up the phone, close the door, delete email or close internet connection
  • Shred any unneeded personal information documents (bank statements, credit card bills, unwanted receipts, cheques, pre-approval documents, old tax documents, etc.)

Frequently check all your bank accounts and credit card statements and report any problems immediately.

Remember, Fusion will not request sensitive account information over the phone or by email.

For more tips visit the Government of Canada Fraud Prevention website. For more information on e-mail fraud visit the Royal Canadian Mounted Police website.

For any Fusion Credit Union account concerns please contact any Fusion location or call us at 1-877-226-7957 or email

Here are some helpful videos to show you different types of scams.

Service Scam Video (Video Embedded)
Money Transfer Request Scams (Video Embedded)
Lotteries, Sweepstakes, and Contests Scams (Video Embedded)